Help (Website)

  1. Website
  2. Android app / iOS app

Weather

The weather forecast is not correct

You can choose another Weather Provider in the Weawow, so try and change it from the Settings screen.
The Weawow shows the weather data of the Weather Provider as it is.
1. Side menu
2. Weather Provider

I want to check more detailed weather forecasts

Please try to tap the section on the main screen.
You will be able to check the detailed weather forecasts like hourly forecasts for several days, detailed daily forecasts, daily Air Quality, detailed sun and moon information, etc.

There is no Rain (%), Wind Gust, UV index, Pressure, etc.

This is because your Weather Provider in the Weawow does not have them.
You can choose another Weather Provider from the settings screen in the Weawow app.
1. Side menu
2. Weather Provider

Today is Snow, but Precipitation is displayed with mm, not cm

The "Precipitation mm" in the Weawow is the amount of liquid, and "Snowfall cm" includes the crystal size.
If you would like to check the "Snowfall cm" including the crystal size, please choose another Weather Provider.
1. Side menu
2. Weather Provider

I want to change the Units (Fahrenheit °F / Celsius °C, etc)

Please change the Units from the Setting screen.
1. Side menu
2. Units

The weather data differs between Weawow and the official service

As a fundamental premise, the Weawow retrieves weather data from official services using developer APIs and displays the data as it is.
Additionally, the official services offer various products, including websites, apps, and developer services.
When checking weather data on the Weawow, there may be slight differences in location to get the weather data compared to the official service.
Furthermore, even among the official service’s products, the timing of weather data updates may vary slightly.
As a result, differences in weather data between the Weawow app and the official service may occur.
If you notice a significant discrepancy compared to the official service, please report it using the feedback button below.
I will investigate the cause.

Pressure values are very high

Weawow's pressure values are measured from Sea level.
But, I think you want to check the pressure from Ground level.
If so, please check the pressures from the weather map.
You will be able to check both pressures.
1. Tap the Weather map section
2. "Precipitation" button on the bottom right
3. Choose "Pressure from Sea" / "Pressure from Ground"

Is there a forecast more than 10 days ahead?

Please choose another Weather Provider in Weawow.
You can find the Weather Providers that offer weather forecasts for 10 days or more.
1. Side menu
2. Weather Provider

Photo

I want to post my photos

You can post your photos from the Weawow Website.
If the weather condition and photo are matched, your photos will be displayed in the Weawow apps. (Android app, iOS app, and Website)
Please register your account and post your photos.

Can I post photos without selling them?

Yes. You can post photos without selling them.
Photo sales settings will be configured after you post your photos.
Please ignore the photo sales settings.

A photo that is not suitable for Weawow is displayed

If you send me the photo URL, I can investigate and remove it.
Please send it to me from the Feedback button at the bottom of this screen.

I want to delete or edit my photos

You can delete or edit your photos by the following.
1. Click your profile icon on the upper right of the screen. Menu is displayed.
2. Mypage
3. Click your photo
4. Click the three dot buttons (). The photo menu will be displayed.

My posted photo was deleted

The photo must be taken by you.
Photos downloaded from other websites or AI-generated images are not allowed.
Photos that can identify individuals or infringe on the rights of others are also not permitted.
Please post beautiful weather photos that you have taken yourself.

Help for photo selling

How can I sell photos?

If you have taken a photo and have no rights issues, sign up for Weawow. Anyone can create a free Weawow account. An account with PayPal is required to receive royalties.

What should I consider on photo selling?

You may not sell a photo in which someone else owns the copyright, so as not to infringe the person's privacy rights, copyright, or design rights. For more information, see the Photo Sales Guide.

Is there any other way to receive Royalty other than PayPal?

At the moment, PayPal is the only way to receive Royalty. Opening a PayPal account is free.

When do I get paid for my work?

At the moment, you can apply for payment request every time your photo is sold without any minimum amount setting. It takes a week after your payment request to receive money at PayPal. For payment request, you log in and go to transfer menu at marketplace.

Is there any way to reduce or get a refund of the withholding tax?

If you are not a Japanese citizen or resident, you may be subject to reduce or free tax by withholding tax. Only a person whose photo are sold and ready for receiving money can request withholding tax process. Please contact us directly once you are ready for receiving payment and want to request withholding tax process.

Help for photo purchase

How can I purchase a photo?

First, sign up for Weawow. Anyone can create a free Weawow account. However, without a payPal account, you cannot buy or sell at this time.

Can I sell a photo that I purchased?

You can't assign ownership of purchased photo's right to another person or entity. The person who purchased the photo or any team member within same entity can use a photo.

Is there any other way to make payment other than PayPal?

At the moment, PayPal is the only way for payment. Opening a PayPal account is free.

What is editorial use?

Photo can be used only for purposes of news reporting, blog, or Social Networking Service like Facebook etc.

Others

I want to bookmark the weather locations

When you find the weather location that you often need, please use the bookmark feature in Weawow.
You need to register for a Weawow account, but you can bookmark them and set it to the front page.
1. Log in to Weawow
2. Search for the weather location
3. Click the Star button on the weather forecast page
4. Click the hamburger button next to the star button, and click the home button

I want to delete my account

Please check the following steps.
1. Log in to Weawow once
2. Click your profile icon on the upper right of the screen. Menu is displayed.
3. Edit Profile
4. "Delete Account" link on the bottom screen

You don’t need to delete your account to change your username or Weawow user URL.
You can update them on the Edit Profile page.
Your followers will not be affected.

Feedback
© 2026 Weawow English